Baby and Me Story Time ...
in Children's Activity Room
We are currently in the process of updating our strategic plan. Below you find information from our last plan, completed in 2019.
The following plan was developed during 2018 with the involvement of Library staff, the Board of Trustees, a volunteer Citizens’ Planning Committee and input received via a community-wide survey. The staff and Board of Wadsworth Public Library wish to thank all who responded to the public survey during the spring of 2018 and to the members of the Citizens’ Planning Committee for their important contributions to the process.
The Library’s strategic plan for 2019 through 2021 is organized as a broad framework of goals and objectives targeting areas of improvement and development of its service to the community. The document will be approved and revisited annually by the Library’s Board of Trustees. In addition to this framework, each year, the Director will submit a detailed, operational plan outlining department-level activities designed to meet the goals and objectives in this plan.
Late in 2018 the Board of Trustees contracted with architectural firm Williams and Associates to conduct a full audit of the current condition of the building, grounds, supporting structures and systems as well as overall public utilization patterns and needs. At the time of writing this document in March of 2019, the Board of Trustees has referred the findings of that study to its Building and Equipment Committee for further consideration in order to establish a long term plan for facilities maintenance and potential renovations which help the Library to better meet the priorities identified in this document and beyond. Please stay tuned to this page for future updates including opportunities to provide further input on any potential changes to the layout or configuration of the building.
The following goals are summarized here and repeated further below with objectives and corresponding evaluation criteria by which staff will measure success in each area.
OBJECTIVES:
EVALUATION:
i. Aggregate circulation will increase by 2%
ii. Seniors surveyed 6 months after implementation will report satisfaction with our expanded offerings in partnership with Soprema Senior Center
iii. Frequency, duration, circulation and public contact during pop-up library appearances will be recorded and reviewed for impact against comparable desk operations on-site 3 months after implementation
OBJECTIVES:
EVALUATION:
i. Website usage levels will increase by 10% following implementation of a streamlined user experience, measure and compare statistics on an on-going basis
ii. Conduct staff and public feedback surveys to gauge the effect of ILS upgrade, 80% will rate the experience as “substantially improved”
iii.Conduct staff and public feedback surveys to gauge levels of satisfaction with building changes
OBJECTIVES:
EVALUATION:
i. A social media engagement dashboard will be developed to track engagement levels across various metrics and engagement will increase 20%
ii. Program surveys will be deployed periodically across age groups and program tracts to gauge satisfaction and other measures
OBJECTIVES:
EVALUATION:
i. Conduct staff surveys to determine efficacy of new staff training program on a semi-annual basis following implementation
ii. Conduct 6 month evaluation of public relations staff member and utilize changes in social engagement, responsivity to traditional media and other measures of the effectiveness of Library promotional efforts