Help us cut expenses...

Please consider providing your email address or cell phone number (for text messages) to receive the library account notices we typically distribute via snail mail.  The notices we send are:

• Weekly account update
• Items due soon
• Items now overdue
• Items billed because of loss or damage
• Requests ready for pick up
• Requests canceled

These messages are scheduled to be sent at 8 pm on the appropriate day. While there is no charge from the Library for text messaging, you may see a charge for incoming text messages at the standard rate applied by your cell phone carrier, depending on your plan or package.

State law guarantees the privacy of the information you provide, so we promise that the information will only be used for library communications.

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WOW! This library is great! Now, hopefully, I will never be late again on my items!

Posted by Beth. (Monday, October 20, 2008 1:42 PM)

This is a GREAT feature!!!!

Posted by Joni. (Saturday, December 13, 2008 12:22 PM)

Great service - but maybe they could time them better. I've been receiving them very late in the evening. Sometimes even after I'm in bed.

Posted by Anita. (Friday, February 13, 2009 8:28 AM)

I am not pleased with the personal check out being set up at the library now nor having to locate my reserve books. I think there are going to be a lot of problems trying to check out books. I do not see how this is an improvement for the library or for those using the library

Posted by Evelyn. (Saturday, April 4, 2009 11:45 AM)

Thanks for submitting your concerns regarding our move to self service checkout. It is a different model for us, but one that is becoming more and more common in public libraries across the country. The driving force for the change revolves around operating costs and the need to manage tax dollars effectively. We believe the move will allow us to begin using our staffing resources differently. In the long run, we'll need to pay fewer staff to work in the circulation function and can shift those resources to other tasks where the need is great. We think we can do that without increasing our salary expenses - which is a positive response to our taxpayers, as well as the current economy.

Posted by C. Allen Nichols, Library Director. (Monday, April 6, 2009 12:18 PM)

Please bring back phone call notification of books on hold. I am afraid I will miss my five day window when a hold comes in and then I will have to start all over.

Posted by Kathy. (Thursday, August 20, 2009 1:54 PM)

Kathy- Email or text notification is probably going to work better for you than phone calls. With staff layoffs in the Library's immediate future, it's unlikely that we'd be able to make calls in a timely manner.

As you will note in the article above, we not only send out weekly account updates, but also send email/text messages when a hold has arrived for pickup. This notice is generated as soon as the item has been routed in, and you have one week (7 days) in which to retrieve your materials.

If you have any questions, please give us a call or stop by and talk to someone at the Customer Service Desk. Thank you.

Janet Griffing
Marketing Coordinator

Posted by jgriffing. (Friday, August 21, 2009 9:08 AM)

I love the self-service option. It is quick, painless and there is always one available. The only part that I do not like is that it seems like it is in an attempt to eliminate employees, or a reaction to less employees staffed. Libraries provide public services we take for granted. The email service and online request features are very helpful. Thanks for the advancements, you are appreciated.

Posted by Matt. (Friday, January 29, 2010 3:18 PM)